Clear, reliable support for international patients seeking care in China
Work with us
We bring together verified hospitals, trusted referral advisors, and experienced travel providers so international patients can access safe, coordinated, and well-supported care in China.
We partner with licensed, vetted hospitals and specialist clinics across mainland China that can support international patients with clear processes and dependable follow-through.
Our standards for partner hospitals
Licensing & accreditation
International patient readiness
What patients can expect from our hospital partners
Transparent pricing
Every partner hospital commits to clear, itemized cost estimates in USD before procedures begin.
Responsive communication
A dedicated English-speaking point of contact supports each international patient with a 48-hour response commitment.
Continuity of care
Patients leave with English discharge materials and follow-up guidance they can share with their local doctors.
How hospitals join our network
Share your departments, procedures, international patient capacity, and language capabilities.
Our medical affairs team reviews licenses, accreditations, and credentials within 5 to 7 business days.
An onboarding specialist conducts an on-site or virtual walkthrough to assess international patient readiness.
Approved hospitals sign our Partnership Agreement and formally commit to the Patient Charter.
Hospital profiles, procedures, and pricing are published for patients worldwide once onboarding is complete.
Our Patient Charter requires transparent pricing, timely responses to patient inquiries, and a designated English-speaking contact for every international case. We continuously review compliance and remove partners who fall short.
We work with trusted advisors, facilitators, and community organizations who help patients evaluate care options in China with transparency and patient-first judgment.
Who we work with
Our standards for referral partners
What we require
Patient-first commitments
What referral partners have access to
Patient resources
Procedure guides, hospital profiles, pricing information, and patient education materials in multiple languages.
Case support
Our case managers handle medical coordination, scheduling, and hospital communication for each referred patient.
Partner portal
Partners can submit patient inquiries, track case progress, and review updated hospital and procedure information.
How to become a referral partner
Tell us about your organization, target markets, referral volume, and business registration details.
Finish a short program covering the platform, referral process, patient safety, and compliance.
Commit to our Patient-First Code of Conduct and receive portal access and referral tools.
Submit inquiries through the portal while our medical team manages downstream clinical coordination.
Every patient referred through an advisor receives the same care standards, pricing transparency, and platform protections as direct patients. Advisors never control clinical decisions, hospital assignments, or pricing.
We work with licensed travel agencies, interpreters, transportation operators, and accommodation providers who understand the needs of international medical travelers.
Who we work with
Services we connect patients with
Arrival & transfers
Accommodation
Language & guidance
Visa & entry support
Medical visa guidance
Pre-arrival preparation
Our standards for travel & service partners
Requirements to join
Patient care obligations
How to join as a service provider
Describe your services, coverage cities, supported languages, and experience with medical travelers.
Our partnerships team reviews credentials and may request a short call to assess service quality.
Set up listings, availability, and pricing in the provider portal and complete our patient care standards training.
Receive case assignments matched to your city and service type while our case managers stay involved.
Patient safety is non-negotiable. Every active patient case must have a 24/7 emergency contact, and any failure to meet patient care obligations results in immediate removal from the platform.