A family receiving healthcare guidance

WANFU MEDICAL SERVICE BENEFITS

A clearer support network when care gets complicated

A benefits card combines medical navigation, hospital access, care support, medication services and legal assistance for eligible members.

Understand the benefits
0-72Activation age range
10 yearsService term described
24/7Consultation access described
3335+Tertiary hospitals listed

Medical service protection

One card, several kinds of practical support

Wanfu Medical Service Benefits is described in the supplied materials as a ten-year service arrangement combining medical navigation, hospital access, nursing, medication support, specialty-treatment pathways and legal or claims assistance.

Eligibility, health declarations, waiting periods, service lists and policy terms apply. The card is not a replacement for medical advice or a promise that every service will be available in every case.

Healthcare guidance for an overseas family

How the benefits fit together

Support across the care journey

The value is in connecting everyday questions with the right service route, from first consultation to recovery and claims.

01

Know whom to call

Use health assistants and consultation services to clarify the first medical question.

02

Reach the right hospital

Request triage, specialist appointment, expedited examination or a second opinion where eligible.

03

Coordinate treatment support

Understand the listed pathways for specialty therapies, medication and hospital care.

04

Reduce the care burden

Use inpatient nursing, home nursing and medication services when the rules allow.

05

Keep claims and rights visible

Ask for the documents and legal or claims support needed to handle the next step.

Benefit areas

Practical help when the system feels difficult

The listed benefits cover navigation, treatment support, medication access, care at home and legal or claims guidance.

Dental care setting
01

Medical navigation

Health consultation, triage, specialist appointment, expedited examination and second-opinion support are listed benefits.

Why it matters: Start with the right question and the right service route.

Dental care setting
02

Hospital and expert access

The materials describe access across a national hospital network, including tertiary hospitals and expert consultation.

Why it matters: Availability is confirmed for each member and request.

Dental care setting
03

Specialty treatment pathways

CAR-T, Y-90 and selected high-value anti-cancer medicines are described in the service materials, subject to policy terms and medical criteria.

Why it matters: A listed pathway still requires eligibility, prescription and provider confirmation.

Dental care setting
04

Nursing and home support

Inpatient nursing and post-discharge home nursing are included in the described service network, with limits and conditions.

Why it matters: Practical care can support the family when a patient cannot manage alone.

Dental care setting
05

Medication, claims and legal help

The materials describe medication access, claims assistance and civil legal service support alongside medical benefits.

Why it matters: Keep receipts, medical documents and policy records organized.

Using the service

From activation to a documented next step

Keep the policy, health declaration and service records together so each request can be assessed correctly.

01
A dental care pathway

Activate and complete the declaration

Confirm age eligibility, health declaration and policy documents before requesting a benefit.

02
A dental care pathway

Ask for triage

Use the consultation route to explain the condition, urgency and service you need.

03
A dental care pathway

Submit the required records

Provide diagnosis, prescription, admission or claim documents as requested by the service provider.

04
A dental care pathway

Use the confirmed service

Follow the provider instructions for hospital access, nursing, medication or specialty treatment.

05
A dental care pathway

Keep the follow-up file

Save policy certificates, invoices, reports and service records for later review or claims.

Why families consider a benefits card

A service network around the member

1

Multiple service partners

The materials identify health-service, specialty-drug, insurance, pharmacy and platform partners.

2

A care continuum

Support spans consultation, hospital access, treatment pathways, nursing, medication and legal assistance.

3

Family-level usefulness

Consultation and medication services are described as benefits that may be shared by the family under the rules.

4

Digital documentation

Activation, policy certificates and service records can be handled through the designated digital channels.

5

National reach

The supplied lists describe broad hospital, pharmacy and home-care coverage across China.

Support beyond the hospital gate

Make difficult moments easier to organize

When a family is dealing with a new diagnosis or an admission, the first challenge is often knowing whom to call and what documents to prepare. The benefits network is designed to connect those questions with a service team.

Always check the current policy, service rules and provider confirmation before relying on a listed benefit.

9975+Hospitals listed for inpatient care
3000+Routine medicines described
10 yearsService period described

Read before activation

Terms and eligibility shape every benefit

The policy and service agreements are the final authority for eligibility, waiting periods, exclusions and claims.

Not a replacement for insurance advice

The card combines service and insurance-related arrangements. Read the policy and ask the provider about your situation.

Annual health declaration applies

The high-value medical portion requires the declaration and renewal process described in the policy materials.

Waiting periods may apply

The materials describe a new-member waiting period for high-value medical benefits. Confirm the current terms.

Pre-existing conditions matter

Prior diagnoses may affect nursing and other service eligibility. Ask before relying on a benefit.

Service lists can change

Hospital, medicine and provider lists are operational materials and should be confirmed at the time of request.

Medical decisions remain clinical

Doctors and providers decide diagnosis, prescription, treatment and suitability. The card does not guarantee a medical outcome.

What the service can coordinate

A practical support network for members

Exact provider availability, service limits and policy terms are confirmed for the member and request.

01

Consultation and triage

Clarify symptoms, records and the appropriate service route.

02

Hospital and expert requests

Coordinate eligible green-channel, specialist and second-opinion requests.

03

Care, medication and legal support

Connect nursing, medicine, claims and legal assistance with the member's documents.

Questions before you decide

Questions families often ask

Who can activate the card?

The supplied materials describe an activation range of ages 0 through 72, meaning before the 73rd birthday. Confirm the current application rules before activation.

Is the service term really ten years?

The materials describe a ten-year arrangement, while the insurance certificate is renewed annually with a health declaration. The current policy controls.

Is there a waiting period?

The high-value medical portion is described as having a new-member waiting period. Ask the provider which services are affected.

Can my family use the benefits?

The materials state that consultation and routine medication services may be shared by the family. Other benefits are tied to the named member and policy rules.

What happens if I have a pre-existing condition?

Prior diagnoses can affect nursing and other service eligibility. Provide complete information and request a written eligibility decision.

Does the card guarantee a medicine or treatment?

No. A doctor's prescription, clinical criteria, health declaration, policy terms and provider confirmation all apply.

Understand your options

Start with a benefits conversation

Tell us what kind of support you are looking for. We will help you distinguish medical navigation, nursing, medication, claims and legal services.

Send an inquiry